募集情報
職種/仕事内容 | 仕事内容 ■ Responsibilities 1. Level 2 End User Computing Technical Support • Advanced troubleshooting of Windows endpoint issues • Endpoint configuration support and endpoint compliance remediation • Support for approved corporate applications • Diagnosis and remediation of device performance and OS issues 2. Identity and Endpoint Administration • Operational administration support for: ○ Microsoft Active Directory ○ Microsoft Entra ID ○ Microsoft Intune ○ Microsoft Exchange Admin Center 3. Network Support • Basic troubleshooting of network connectivity issues • Initial diagnosis of network incidents • Escalation to designated Level 2/Level 3 support teams 4. Asset and Vendor Management • Maintain onsite IT asset inventory records • Coordinate RMA and warranty activities; liaise with approved hardware vendors as needed • Document asset movements, replacements, and recoveries ■ Why This Role Stands Out Be part of a brand-new facility from its very first month of operations Bilingual, cross-border role — you'll bridge local Japanese users with overseas technical teams Broad, hands-on scope across end user support, identity/endpoint administration, and vendor coordination Work alongside EIRE Systems, a well-established IT project management and infrastructure consulting firm operating across Japan and the wider Asia-Pacific region, with deep experience in enterprise data center builds High visibility role — you'll be the trusted face of IT for all local stakeholders |
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対象となる方 | 応募資格 ■ Requirements • Experience in end user computing / desktop support, ideally with some exposure to systems administration • Working knowledge of Microsoft 365 admin tools (AD, Entra ID, Intune, Exchange Admin Center) — hands-on experience with all is a plus, but even partial experience is welcome • Business-level Japanese and English, as you'll be bridging communication with overseas technical teams • Comfortable working onsite as the primary local IT point of contact |
勤務地 | Robert Walters Japan フルリモート 勤務地 Osaka Ibaraki-shi or, Minoh-shi |
勤務時間 | 固定時間制 勤務時間 固定時間制 9:00~18:00 実働時間： １年あたり 1920.0時間 平均所定労働時間： １年あたり 1920.0時間 |
給与 | 年俸6,000,000円～7,000,000円 給与 年俸6,000,000円〜7,000,000円 年棒制 |
休日休暇 | 休日休暇 Saturday, Sunday and Japan national holidays. PTO (10 days) and sick leave after 6 months of joining |
試用期間 | 試用期間なし |
待遇・福利厚生 | 【保険制度】 雇用保険、労災保険、健康保険、厚生年金 【福利厚生】 待遇 - Full reimbursement of commuting expenses - Paid vacation and sick leave available - Track record of employees taking maternity and parental leave - Side jobs and second jobs allowed |
職場環境・雰囲気 | 職場環境 敷地内全て禁煙 *Details regarding smoking locations vary by workplace. |
その他 | キャッチコピー High paying In-house IT Specialist in Osaka! - JLPT N2 OK! アピールポイント Pays minimum 500k yen monthly! Rare high paying IT support role in Osaka. 雇用形態 契約社員（人材紹介） 掲載企業名 Robert Walters Japan K.K. - Osaka Office 採用担当者名 採用担当 企業情報（備考） 企業名：ロバート・ウォルターズ・ジャパン株式会社 T＆Tコントラクトチーム 事業内容：派遣・紹介事業 派-13-070598 13-ユ-070385 URL：https://www.robertwalters.co.jp/ |